The Influence of Islamic Business Ethics on Consumer Satisfaction in Majenang Market

Authors

  • Novia Safitri STEBIS Bina Mandiri Bogor, Indonesia

Keywords:

Islamic Business, Business Ethics, Consumer Satisfaction

Abstract

The purpose of this study is to determine and analyze Islamic Business Ethics in Majenang Market and the influence of Islamic Business Ethics on Consumer Satisfaction. This type of research is quantitative research and the method used in this study is the survey method. The place that is the object of research is the Majenang Cilacap Market which is located at the Majenang main market, Sawah area, Sindangsari, Majenang District, Cilacap Regency, Central Java. The results of the partial t-test analysis of the Islamic business ethics variable on consumer satisfaction are proven by the calculated t of 6.404> t table of 0.68083 with a significant value of t count> t table or a significant value of 0.001> alpha 0.005 with a significant value of 0.0000 f table 4.10 with a significance level value of 0.000> 0.05 which means that Islamic business ethics (X) has a positive effect on consumer satisfaction. So the decision H0 is rejected and H1 is accepted.

References

Agusti, Metta, Ehda. "The Influence of Islamic Business Ethics and Customer Satisfaction on Customer Retention" Thesis State Islamic Institute of Bengkulu, 2019

Al Farisi, M. S., & Kumala, D. (2021). Manajemen Pengelolaan dan Pemberdayaan Tanah Wakaf di Kecamatan Kemuning Kota Palembang. I-ECONOMICS: A Research Journal on Islamic Economics, 7(1), 63-73.

El Hasan, S. S., Al Farisi, M. S., & Sandi, R. A. (2023, November). Halal Tourism in Indonesia: Maqashid Syariah Perspective. In Proceeding International Conference on Economy, Management, and Business (Volume 1, 2023) (Vol. 1, No. 1, pp. 598-607).

Ferdinand, N., Al Farisi, M. S., Herawati, E., & Fauzan, M. (2024). Sosialisasi E-Commerce dalam Meningkatkan Penjualan Produk Halal UMKM Tegal Salam Cariu. Jurnal Pengabdian Masyarakat Madani (JPMM), 4(1), 43-49.

Harahap, M. G., Tarmizi, R., Sholihah, N. A., Adhianata, H., Maulidizen, A., Sirojudin, H. A., ... & Supriati, R. (2023). Industri Halal Di Indonesia. Sada Kurnia Pustaka.

Harahap, Sofyan, Business Ethics in an Islamic Perspective, Jakarta: Salemba Empat, 2011.

Inayatulloh, I., Hartono, I. K., Fachrul, A. F., Al Farisi, M. S., Sriwardiningsih, E., & Fachri, R. M. F. (2022). Blockchain technology for customer protection in e-commerce transactions. Journal of Cybersecurity, 1(1), 1-12.

Maulidya, R. N., Kosim, A. M., & Devi, A. (2019). The Influence of Islamic Business Ethics and Service Quality on Customer Satisfaction and Loyalty of Sharia Hotels in Bogor: Journal of Economics and Sharia Banking, 11(2), 221-240

Minakusnia, Siti. "Traditional Market Traders Behavior Ngaliyan Semarang In The Perspective of Islamic Business Ethics", Thesis State Islamic University of Wilisongo, 2015.

Novitasari, K., & Al Farisi, M. S. (2024). Effective Strategy for Sharia Financial and Business Management in The Month of Ramadan. International Journal of Sharia Business Management, 3(1), 37-43.

Pebryani, M., Tarmizi, A., & Anita, E. (2020). Application Of Islamic Business Ethics In N’rossa Boutique In Mayang Mangurai Village, Jambi City (Doctoral dissertation, UIN Sulthan Thaha Saifuddin Jambi).

Panggiarti, E. K., & Al Farisi, M. S. (2022). Analisis Mudharabah Deposit pada Perbankan Syariah: Metode VAR. In Prosiding SEMINAR NASIONAL & CALL FOR PAPER Fakultas Ekonomi (Vol. 1, pp. 335-349).

Prihatini, A., Al Farisi, M. S., & Ferdinand, N. (2023). The effect of halal label and product quality of purchase decisions halal cosmetic product MS Glow. International Journal of Sharia Business Management, 2(2), 89-95.

Rahardjo, M. Dawam, 1990. Economic and Management Ethics. Yogyakarta: Tiara Wacana Yogya Zakaria, Aceng, Islamic Business Ethics. Jakarta: 2010.

Setyagustina, Kurniasih, et al., 2023, Islamic Capital Market, Bandung, Widina Bakthi Persada Publisher Bandung

Sholihah, F. A. (2019). The Influence Of Customer Perception Related To Islamic Business Ethics On Customer Satisfaction Using E-Commerce. 2.

Sugiyono. (2019). Qualitative Quantitative Research Methods and R&D.

Wati, D., Arif, S., & Devi, A. (2021). Analysis of the Application of Islamic Business Ethics Principles in Online Buying and Selling Transactions at Humaira Shop. El-Mal: Journal of Islamic Economics & Business Studies, 3(1), 141–154.

Was’an, G. H., Kumala, D., Al Farisi, M. S., & Waskito, M. (2023). Manajemen Zakat dan Wakaf. PT. Sonpedia Publishing Indonesia.

Zamzam, F., & Arafik, H. (2020), Islamic Business Ethics, the art of doing business, blessings, Yogyakarta, Deepublish Yuniarti, Sri Vinna, Consumer Behavior Theory and Practice, Bandung: CV Pustaka Setia, 2015.

Zulkarnaen, W., Amin, N. N., & No, J. K. (2018). The Effect Of Pricing Strategy On Consumer Satisfaction (A Study Of Rema Laundry And Simply Fresh Laundry On Jalan Cikutra Bandung). 2(1).

Downloads

Published

2024-09-10